DIGITECHCOIN HUB (also known as Mtruekana Game Hub / Digital Coin Games Hub) is a skill-based, play-to-earn gaming platform founded and operated by Explicator Mtruekana.

📧 support@digitechcoin.com
📱 WhatsApp / Call / SMS: +1 563 822 3700

We are the data controller for personal information collected through the platform.

We do not collect payment card numbers, national ID numbers, or biometric data.

• To create and manage your account
• To process deposits, verify payments, and approve premium memberships
• To process withdrawal requests and send payments
• To operate the referral programme and credit referral bonuses
• To detect and prevent cheating, fraud, and abuse
• To send you password reset codes and account-related notifications
• To enforce our Terms of Service
• To improve platform performance and user experience

We do not sell your personal data. We may share limited data with third parties only as follows:

• Payment processors (M-Pesa / Safaricom, Airtel Money, Binance) — strictly to process transactions you initiate
• AI support service (Groq / Meta LLaMA) — your contextual account data may be passed to the AI chat assistant to answer your questions; this data is not stored by the AI service beyond the session
• Hosting provider (HostPinnacle / server infrastructure) — our hosting provider has access to server-level data as part of providing hosting services
• Legal obligations — we may disclose data if required by Kenyan law, court order, or to protect the rights and safety of others

We retain your data for as long as your account is active. Specific retention periods:

• Account data: Retained for the life of the account + 1 year after closure
• Transaction records: Retained for 5 years for financial audit purposes
• Security logs: Login attempts and cheat logs retained for 90 days
• Password reset tokens: Deleted immediately upon use or expiry (1 hour)

When you request account deletion, we will delete your personal data except where we are required to retain it by law.

• HTTPS / TLS: All data transmitted between your browser and our servers is encrypted
• Password hashing: Passwords are stored using bcrypt — irreversible and salted
• CSRF protection: All state-changing requests are protected against cross-site request forgery
• Session management: Sessions expire after 30 minutes of inactivity and absolutely after 8 hours
• Brute-force protection: Login attempts are rate-limited and IP-locked after repeated failures
• Input validation: All user inputs are sanitised and validated server-side

While we implement strong security measures, no system is 100% impenetrable. Please keep your password and login details secure and report any suspicious activity to our support team immediately.

You have the following rights regarding your personal data:

• Access: You may request a copy of the personal data we hold about you
• Correction: You may update your email, WhatsApp, and avatar directly in the dashboard
• Deletion: You may request that your account and personal data be deleted, subject to legal retention requirements
• Portability: You may request your transaction history in a structured format
• Objection: You may object to processing of your data in certain circumstances

To exercise any of these rights, contact us at support@digitechcoin.com. We will respond within 30 days.

We use a single session cookie to maintain your login state. This cookie:

• Is marked HttpOnly — inaccessible to JavaScript
• Is marked Secure — only transmitted over HTTPS
• Uses SameSite=Strict policy to prevent cross-site attacks
• Expires automatically after your session ends or times out

We do not use advertising cookies, tracking cookies, or third-party analytics cookies.

DIGITECHCOIN HUB is strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under 18. If we become aware that a minor has registered, the account will be immediately terminated and all associated data deleted.

If you are a parent or guardian and believe your child has registered on our platform, please contact us immediately at support@digitechcoin.com.

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page will reflect any changes. Continued use of the platform after updates constitutes your acceptance of the revised policy.

For significant changes, we will notify active users via the platform dashboard.